You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual, that is provided by you to HYS.
If you have consented to our processing of your personal information, you have the right to withdraw your consent at any time, free of charge.
This includes cases where you wish to opt out from marketing messages that you receive from us.
If your withdraw your consent, you acknowledge that HYS may not be able to provide you or continue to provide you with certain services or information which may be of value to you.
Upon your written request, subject to certain exceptions provided by law, FHYS will inform you of the existence, use and disclosure of your personal information and give you access to that information, or request its deletion. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that HYS holds about you is not accurate, complete or up to date you may write to us email@example.com. If you are able to establish that the information is not accurate, complete or up to date, HYS will take reasonable steps to correct the information so that it is accurate, complete and up to date.
Personal information we collect
We may collect personal information in connection with your use of this website, which may include information provided in connection with the following activities:
registering or filling in forms on the website, including information you may provide when you request assistance or additional information about HYS products and services, or sign up to receive HYS email newsletters or coupons;
purchasing any product or service from HYS;
providing product feedback or making other submissions to HYS;
participating or responding to consumer surveys or requests for consumer’s opinions, concerns, and preferences regarding HYS products and services;
participating in consumer contests and other promotions;
using other features of the website that may be offered from time to time, and may require such information in order to utilise the feature;
corresponding with us across any of our channels (e.g. messaging platforms such as text message, live chat and WhatsApp, social media and email).
The personal information that HYS may collect may include your name, title, username, password, email address, date of birth, gender, address, telephone number, credit or debit card details, personal preferences, and any other personal information that you choose to include in your profile, or in other communications to HYS.
Cookies and third party analytics and tracking
technical information, including your IP address (a number assigned to your computer when you register with an Internet Service Provider), your login information, browser type and version, domain name, details of any website which has referred you to our website, device identifier, your location and time zone setting, browser plug-in types and versions, operating system and platform, page response times, and errors;
information about your visit, including the websites you visit before and after our website and products you viewed, purchased or searched for; and
length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers) and methods used to browse away from the page.
The types of cookies and similar technologies we use:
Strictly necessary cookies that are required for the operation of our website, such as cookies that enable you to log into your account or make purchases, or cookies that enable us to comply with the law (for example, to keep your information safe). We would not be able to operate our website without using "strictly necessary" cookies.
Performance cookies which recognise and count the number of users to our website and help us see how users move around our website. These cookies do not collect information that personally identifies a visitor. We only use such information to improve our website. This information helps us to find out how well the website is working and highlights where it can be improved.
Functionality cookies which are used to recognise when you return to our website and assist us to personalise your content and website experience by remembering your preferences. By using our website, you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings (please see information below).
Targeting cookies and web beacons/tracking pixels which are used to record your visit to our website, the pages you have visited and the links you have followed. These cookies and tracking pixels are used by operators of third-party advertising networks such as Google and Facebook to advertise relevant products to you on the internet, based on the products and categories you looked at or purchased on our website. Our website currently uses tracking pixels with third parties such as Google and Facebook for marketing purposes. This technology allows those third parties to collect information when you access our website, including the products on our website you have viewed, whether you have made a purchase and, if you make a purchase, the details of the transaction including products bought and amount of the sale. The third-party providers are able to identify specific users of their platforms through the ID number used in their tracking pixels. This information allows those providers to tailor what marketing material you are shown through those platforms and when browsing the internet. We also receive aggregated reports from those third parties in relation to our advertising campaigns, including de-identified information about the number of users who were shown our advertising campaigns and subsequently purchased our products. These reports use aggregated information and do not allow HYS to identify specific individuals from those transactions. If you do not want to allow such information sharing between HYS and those third party advertising networks by using targeting cookies and tracking pixels on your device, you can deactivate targeting cookies and tracking pixels through your user settings in your internet browser or in the respective third party platforms directly.
We also use third party cookies of suppliers who set their own cookies or similar technologies on our website with our permission to improve customer experience and offer additional functionality.
HYS website utilises the online advertising programs from various third-party providers from time to time, such as “Google AdWords” and associated conversion tracking cookies may be set on the user’s browser. The information collected by the conversion cookies are used by such third-party providers to provide information such as conversion statistics to clients such as HYS who have opted-in for conversion tracking. It is possible for HYS to identify from this information when a particular individual website visitor completes an event (such as making a purchase) after interacting with our ads on those platforms. If you do not want to allow these cookies on your device, you may be able to deactivate them through your user settings in your internet browser, for example you can deactivate the Google conversion-tracking cookie through your user settings in your internet browser.
We also use Google AdWords marketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us you can opt out using the DoubleClick opt-out page (http://www.google.com/settings/ads) or the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/managing/opt_out.asp).
We also use Google Analytics to help analyse how you use our site. Google Analytics generates statistical and other information about website use by means of cookies. The information generated is used to create reports about the use of our site. Google will store this information. If you do not want your website visit data reported by Google Analytics, you can install the Google Analytics opt-out browser add-on. For more details on installing and uninstalling the add-on, please visit the Google Analytics opt-out page at https://tools.google.com/dlpage/gaoptout
Most web browsers are set-up to initially accept cookies. If you would rather not have any of this information stored on your computer, you can configure your browser, so it does not accept cookies. However, if you disable cookies, you may not be able to access all parts of this website, including the purchase section. For more information and to learn how to disable cookies, please visit
https://www.allaboutcookies.org/ or www.youronlinechoices.com.
Use of your personal information
Upon collection of your personal information, we may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:
to develop, enhance, market, sell or otherwise provide information, products or services;
to establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with HYS;
to conduct or administer contests, or other promotions in which you have participated;
to contact you and to respond to any communications that you may have had with us;
to troubleshoot problems with the website;
to customise your experience or homepage on the website;
to develop and manage HYS's business and operations;
to detect and protect HYS and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with HYS’s policies and contractual obligations;
as permitted by, and to comply with, any legal or regulatory requirements or provisions;
for any other purpose to which you consent.
Disclosure of your information
HYS will not sell your personal information to third parties for monetary compensation but may share your information with affiliated companies and contractors to better serve you. HYS may disclose your personal information to its subsidiaries and to third parties whom HYS hires to provide services on HYS’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about HYS’s products and services. These subsidiaries, affiliates and third parties may be located overseas. HYS will only provide those third parties with the personal information that they need to deliver the services to HYS and/or on HYS’s behalf.
HYS will not disclose your personal information to third parties for their direct marketing purposes without obtaining prior affirmative consent.
Retention of your personal information
The personal information that you provide will be retained by HYS in accordance with applicable laws. However, HYS will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for HYS business purposes.